Tell us how we did Name Please Note, this survey can be completed anonymously if you prefer not to disclose your name. First Name Last Name How did you hear about Lullaby Labs? from a friend pediatrician referral social media online search other Please use the rating scale below to answer the following questions 1️⃣ Poor – Did not meet expectations 2️⃣ Fair – Room for improvement 3️⃣ Good – Satisfactory 4️⃣ Great – Very happy 5️⃣ Excellent – Exceeded expectations On a scale of 1-5, how would you rate your overall booking experience? * 1 – Poor 2 – Fair 3 – Good 4 – Great 5 – Excellent Did you feel the booking process was straightforward? * Yes No On a scale of 1-5, how helpful were the appointment reminders? * 1 – Poor 2 – Fair 3 – Good 4 – Great 5 – Excellent Did they come at the right time? * Yes No On a scale of 1-5, how would you rate the in-home appointment experience? * 1 – Poor 2 – Fair 3 – Good 4 – Great 5 – Excellent Was it stress-free and professional? * Yes No On a scale of 1-5, how would you rate the comfort and care provided to your baby? * 1 – Poor 2 – Fair 3 – Good 4 – Great 5 – Excellent Did the service meet your expectations for gentle and skilled care? * Yes No Would you use Lullaby Labs again for future needs? * Yes, definitely Possibly No, I wouldn’t Would you recommend Lullaby Labs to other parents or your pediatrician? * Yes, definitely Possibly No, I wouldn’t Please share any comments, suggestions or additional feedback for us: We’d love to hear about your experience with Lullaby Labs! Please leave your review in the space below. Your feedback helps us continue providing excellent care to families like yours. Can we share your review? * When we share your review, we will not share your full name. Yes No Thank you!
